Career Profile
Results-driven IT consultant with over 20 years of experience in network security, cloud infrastructure management, and full-stack development. Specializing in delivering cutting-edge automation, cybersecurity solutions, and cloud migrations, reducing costs. Proven expertise in utilizing AI to enhance business processes and optimizing technical infrastructures for a wide range of clients, from small businesses to large enterprises. Adept at leading complex projects and ensuring uptime, security, and scalability for mission-critical systems
Professional Experience
- Led comprehensive network security implementations for over 50 clients, reducing the attack surface by over 40% through advanced firewall and penetration testing solutions
- Managed complex cloud migrations to Microsoft 365 and Azure, resulting in a 99% reduction in unplanned downtime and 30% cost savings
- Planning and implementation of backups for various clients
- Provide IT consulting services, focusing on optimizing clients’ current hardware and software
- Developed and implemented AI-powered automation systems, saving clients $50,000 or more annually by automating manual tasks and increasing productivity by 25%
- Designed and deployed ESP32-based custom keylogging solutions and monitoring systems for advanced security analysis
- Recommend upgrades, migrations, security enhancements, cloud solutions, and software integration
- Conduct network scans, vulnerability assessments, and physical/virtual infrastructure upgrades
- Maintain client infrastructure, perform server builds, decoms, and ensure backups
- Field phone calls from users and assist remotely or in-person as needed
- Configure and deploy various network devices including wireless AP (Meraki, Unifi), switches(Meraki, Unifi) and firewalls(pfSense, Fortinet, Unifi)
- Led server migrations to virtualized environments such as Proxmox and VMware, improving server efficiency by 35% and reducing hardware costs by 20%
- Conducted network audits and implementing advanced security protocols, cutting downtime by 25% and increasing system stability across client networks
- Deployed custom AI models to automate data processing, cutting time-to-insight by 20% and streamlining data analysis workflows
- Plan, deploy, and maintain IT infrastructure for various clients, including server migrations and decoms
- Ensure backups are completed successfully and troubleshoot hardware issues
- Provide remote and on-site support to users, replacing and reconfiguring failed equipment as needed
- Resolved Docker stack deployment issues, improving uptime and reducing errors by implementing system pruning and redeployment strategies.
- Provided frontline support to clients via phone and email, resolving issues related to firewall rule changes, system deployments, and upgrades
- Assisted clients in both physical and virtual system builds according to specific requirements
- Managed system administration tasks such as password resets, backups, and data recovery, ensuring smooth operational workflows for various clients
- Administered environments using Azure AD, Office 365, and ConnectWise Automate, driving a 20% reduction in downtime
- Led Exchange Server upgrades and migrations, improving client email system performance by 15%
- Managed servers and network equipment, including Exchange, SCCM, and SQL Servers for optimized performance
- Spearheaded Hyper-V virtualization projects, reducing hardware needs by 25% and improving system scalability
- Tasked with ensuring uptime of major systems, including Exchange, SCCM, and SQL servers
- Performed virtualization using Hyper-V, managed backups with Backup Exec, and handled server migrations
- Configured, repaired, and upgraded PCs and laptops, with a focus on virus/spyware removal, data recovery, and hardware component replacement
- Enhanced customer satisfaction through expert troubleshooting and OS reinstallation services
- Installed residential and commercial cable and internet services, diagnosing and repairing network connectivity issues
- Installed coax and Cat-5 networking cables while providing top-tier customer service and troubleshooting for network and OS-related problems
Notable Projects
Below are some of the key projects I've undertaken, showcasing my expertise in both technology and innovation. These projects span from software development to hardware engineering, each highlighting my ability to deliver impactful solutions